Privacy & Policy
MCity Elite Suites is committed to protecting your privacy and handling your personal data responsibly. Below are the key terms and practices we follow when collecting and using your information:
Definitions
Personal Data
Any information that can identify you directly or indirectly.
Data ControllerMCity Elite Suites, which determines how and why your data is processed.
Data ProcessorA third party authorized by MCity to process personal data on our behalf.
Data SubjectYou — the individual whose data we collect and manage.
DPOData Protection Officer, responsible for overseeing data privacy compliance.
Types of Data We Collect
Identity Data
Name, date of birth, ID/passport number, marital status.
Contact DataEmail address, phone number.
Financial & Transactional DataBank account details, credit/debit card numbers, and payment information.
Sensitive Data (e.g., health, religion, biometric info)Not intentionally collected. If received unintentionally, we will not store or process it.
How We Use Your Data
We use your data solely to facilitate bookings, manage guest services, and communicate with you during and after your stay. We do not sell or share your personal data with third parties, except when required by law or with service providers directly related to your reservation.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. For questions or complaints regarding your data privacy,